This guide will walk you through setting up Better Stack as your telemetry provider for Shuttle.

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Prerequisites

  1. A Better Stack account (sign up if you don’t have one)

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Step 1: Create a Telemetry Source in Better Stack

  1. Log in to your Better Stack account
  2. Navigate to the Sources section
  3. Click Connect Source
  4. Choose a name for your telemetry source
  5. Select the OpenTelemetry option in the “platform” section
  6. Click “Connect Source” at the bottom of the page
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Step 2: Configure Shuttle Project

  1. On the Source configuration page, locate and copy:
    • Your source token
    • The ingestion host URL
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  1. In the Shuttle Console:
    • Navigate to your project
    • Go to the “Telemetry” tab
    • Click to enable Better Stack
    • Paste your source token and ingestion host
    • Click “Apply”

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Step 3: Enable OpenTelemetry Exporter (optional)

This step is only required if you want to emit custom metrics and logs from your application. If you only need the default CPU, network, and memory metrics, you can skip this step.
Follow the Getting Started guide to enable the OpenTelemetry exporter in your project.

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Step 4: Redeploy Your Project

Important: If your project was already running, you must redeploy it for telemetry to start flowing.
  • If you’ve made code changes (like adding custom metrics), redeploy using the Shuttle CLI: shuttle deploy
  • If you haven’t made any code changes, you can redeploy from the Shuttle Console by selecting your latest deployment and clicking “Redeploy”

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Step 5: Create Dashboards

Once telemetry data starts flowing, you can create custom dashboards in Better Stack:
  1. Go to the Dashboards section
  2. A new dashboard will be created automatically for your project
  3. Click the dots on any widget and select “Configure” to customize it
Better Stack offers several ways to visualize your data:
  • SQL queries
  • Visual drag-and-drop interface
  • PromQL (beta)

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Example: Creating a CPU Usage Graph

  1. Click the dots on a widget and select “Configure”
  2. Switch to the visual interface
  3. Add cpu_usage_vcpu as your metric
  4. Set the Y-axis unit to “vCPU”
  5. Group by your project name
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Available Metrics

Better Stack will receive all the standard Shuttle telemetry metrics, including:
  • CPU usage and utilization
  • Memory usage and limits
  • Network I/O statistics
  • Disk I/O statistics
  • Custom metrics from your application (requires OpenTelemetry exporter from Step 3)
For a complete list of available metrics, see our telemetry overview.

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Troubleshooting

If you don’t see data in Better Stack:
  1. Verify your source token and ingestion host are correct
  2. If you’re using custom metrics, check that your project has the setup-otel-exporter feature on shuttle-runtime enabled
  3. Ensure you’ve redeployed your project after enabling telemetry
  4. Contact Better Stack support or join our Discord community for help